Quality Assurance Specialist

Quality Assurance Specialist (SME)


About Extramarks:

Extramarks Education is an education technology company that creates content and provides live classes for schooling/Competitive exams (JEE/NEET/Foundation and many more). It was founded in 2007 and is headquartered in Noida for operations in India, with its global presence at Singapore, Indonesia, Ghana, South Africa, and the Middle East. It has partnered with more than 15000 schools till now across India and also works with several government projects.

Highlights:

LevelEntry LevelCTC: As per industry standardsEligibility:A bachelor’s or master’s degree in science is a must.

3-5 years’ experience in education, content review, or teaching (e.g., JEE/NEET, competitive exams, academic writing).

Experience working with AI tools or in content moderation is a plus.Position type:PermanentJob Location:Sector 136, Noida (Extramarks Head Office)
No of Vacancies: Three (one in each Physics, Chemistry & Mathematics)

Roles & Responsibilities:

• Review AI Responses: Evaluate AI-generated answers for accuracy, relevance, clarity, and adherence to the curriculum or subject matter.
• Content Verification: Cross-check AI responses against credible sources, textbooks, and educational materials to ensure factual correctness.
• Quality Assurance: Ensure that AI responses meet the desired quality standards for educational content, including proper formatting, tone, and language appropriate for the target audience.
• Provide Feedback: Offer actionable feedback to the AI development team on how to improve the accuracy and quality of AI-generated responses.
• Create & Update Question Banks: Assist in creating and updating question banks for various educational levels (e.g., JEE/NEET, foundation, CBSE, etc.).
• Curriculum Alignment: Ensure that AI responses are consistent with the latest syllabus, exam patterns, and academic guidelines.
• Collaborate with AI Development Teams: Work closely with AI and content development teams to fine-tune and enhance AI capabilities, suggesting improvements and additional features.
• Subject Expertise: Provide subject-specific insights and answer queries from the AI team regarding complex topics to improve response accuracy.

Skills Required

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Detail-oriented with a focus on accuracy and quality.
• Ability to work independently and collaboratively in a fast-paced, technology-driven environment.
• Familiarity with educational technologies and platforms is a bonus.
• Proficiency in using Microsoft Office Suite or Google Workspace (Google Docs, Sheets, etc.).
• Comfortable with learning and using AI-based tools and content management platforms.
• Basic understanding of AI training processes and how AI models work in response generation.

Note: Candidates claiming any relevant experience to the above job description, need to produce the appointment letter, relieving letters with at least one reference from those organizations. And the information provided including education qualifications and experience will be checked through background verification upon joining.