Executive-Telecom

Role & responsibilities

• Answering and triaging incoming calls, and managing large volumes of calls
• Answering patient questions and providing accurate information about
• De-escalating situations and helping patients with issues
• Scheduling appointments and reviewing them with patients
• Handle many inbound and outbound calls to customers and clients.
• Identify the needs of customers, resolve issues, and provide solutions.
• Also, be well-read on company policies and the website for FAQs or policy related answers.
• Maintain records of the conversations with the customer and analyze the data

Interested candidates can DM on 6359603615 alternatively can email with updated resume on

hr@kdhospital.co.in