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Executive CX - Transport
1-4 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Executive CX - Transport
Cushman & Wakefield
posted 4hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Feedback Analysis: Carefully review and analyze customer feedback from various channels, including surveys, emails, and social media.
- Issue Resolution: Identify and address customer concerns promptly and professionally, providing timely solutions and assistance.
- Customer Communication: Maintain open and effective communication with customers, providing clear and informative responses to their inquiries.
- Process Improvement: Contribute to the ongoing improvement of our transportation services by identifying areas for enhancement and suggesting solutions.
- Data Tracking: Monitor and track customer feedback trends to identify patterns and areas of concern.
- Customer Relationship Management: Build and maintain strong relationships with customers by providing exceptional service and support.
Employment Type: Full Time, Permanent
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People are getting interviews at Cushman & Wakefield through
People are getting interviews through
(based on 53 Cushman & Wakefield interviews)
Referral
Job Portal
Company Website
Walkin
Campus Placement
Recruitment Consultant
40%
19%
8%
8%
4%
2%
19% candidates got the interview through other sources.
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Confidence
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What people at Cushman & Wakefield are saying
What Cushman & Wakefield employees are saying about work life
based on 1.2k employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Cushman & Wakefield Benefits
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