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Executive CLS Ops
0-5 years
Bangalore / Bengaluru
1 vacancy
Executive CLS Ops
Inchcape Shipping Services
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Monitoring day-to-day emails and documenting them in the internal system.
- Ensure that Optic duly updated basis jobs & emails are being attended.
- Creating appointments in Optic on receiving each service request and keeping track of all emails and information about the service under the appointment number.
- Appoint the correct performing office while creating an Optic appointment.
- Ensure to adhere to required compliance checks while handling vessel service requests/inquiries.
- Ensure receipt of Proforma DA [PDA] / Close Estimate [CE] from Local Performing Offices and scrutinize the PDA/CE as per agreed rates and dispatch of the same to the principal.
- Ensure that any email or phone inquiries from clients / ISS local office are attended to and addressed in a timely fashion.
- Following up with the ISS local office regularly via email/phone to get PDA/Close Estimate and pending queries.
- Highlight any issues arising from day-to-day operations and escalate to the Senior Executive /Supervisor / Assistant Manager as and when required.
- In case of any urgent requirement from the principal alert the performing offices and inform the Supervisor / Assistant Manager.
- Full utilization of Inchcape systems as per ISS Standard Operating Procedures.
- To proactively collaborate with and support colleagues by adopting the spirit of teamwork.
- To inform colleagues promptly of any emails, tasks or issues that require immediate attention to enable them to meet the expectations of internal and external customers.
- Making proper handovers to the next shifts, highlighting urgent/important emails that need immediate attention and actions.
- Proficient with Microsoft Office (Word, Excel,
- PowerPoint)
- Should have basic knowledge of Outlook & its functions.
- Should be flexible working in Shifts (24*7)
- Good in written and spoken English
- Honest, transparent, and trustworthy
- Proactive, dynamic, and innovative
- Fresher or Minimum 1-year experience from a relevant industry
Employment Type: Full Time, Permanent
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Inchcape Shipping Services Benefits
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