12 Eurofins Scientific Jobs
Service Desk Engineer
Eurofins Scientific
posted 21hr ago
Flexible timing
Key skills for the job
Position Name: Service Desk Engineer
Reporting Location: Gurugram
Working location: Gurugram
SUMMARY OF POSITION AND OBJECTIVES:
As an IT Support Specialist, your primary responsibility, will be to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting and actively resolving end user support requests, and escalation of incidents when considered appropriate and necessary to maintain service level agreement expectations. Problem resolution may involve the use of diagnostic and support request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.
Job description:
Must be ready to work in shifts, rotational shift-based environment.
What we offer:
In a fast-growing group, successful leaders are frequently being offered increased areas of responsibility
(Subject to geographic mobility).
QUALIFICATIONS AND EXPERIENCE REQUIRED:
Profile description : Service desk Engineer providing support for the IT needs of the organization.
Requirements:
Employment Type: Full Time, Permanent
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