Business Analyst

• Works alongside designated Implementation Specialists; implements new projects and applications for clients
• Gathers job specifications and business rules, and technical deliverables through direct client interfacing to assist with implementation responsibilities
• Translate client business requirements to technical documentation for the Software Engineers to implement.
• Manages the overall technical analysis for all new client application setups
• Performs data analysis; reviews files and mapping fields between available data, document templates and Statement of Work.
• Maps all feature-level requirements to existing products and identifies clients customization needs; documents all customizations to the Statement of Work documents; creates preliminary mock-ups used to guide product coding and development

Pre-Sales Phase and Feasibility

• Works with the Sales and Account Management Departments in pre-sales or early contract phases; outlines the scope of projects and determine the feasibility for preliminary analysis if required
• Initiates and facilitates feasibility meetings; reviews and documents assessments with internal departments for prospective clients and/or existing client requests

Product Offerings and Training

• Trains internal departments on new product offerings
• Presents various product offerings, services, and feature options at a granular detail to internal staff and existing clients, familiarizing them with product offerings and capabilities

Documentation

• Documents and maintains current Implementation Department resources including: client core system listings, corresponding data formats, sample statement designs and mockups, product specifications, client requirements, customization requests, and pre-implementation client questionnaires

• Bachelor s Degree required (programming or computer science fields preferred)
• Must have basic consumer banking product and service knowledge
• 4+ years of overall software related technical analysis experience
• 4+ years of hands-on solid experience with data analysis, mapping and transformation
• 4+ years of experience with analysis on web based application (B2B and B2C)
• 4+ Scripting or programming experience is a plus, but not required.
• Solid understanding of document management and various business document correspondence
• Innovative yet practical in devising custom solutions or new features applicable to client demand.
• Ability to work with various functional organizations such as Implementation Specialists, QA Department, Sales, Operations, and Information Systems Department.
• Ability to handle multiple projects and work-streams simultaneously
• Excellent verbal, written and interpersonal skills
• Excellent organizational and analytical skills
• Ability to plan, organize, and prioritize multiple projects independently to meet deadlines and complete tasks in an accurate manner