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3 Etihad Airways Jobs
Sales Support Administrator "Cargo""
Etihad Airways
posted 12hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
The role of the Sales Support Assistant is focused on three main areas: Contacting prospective and existing customers to sell Etihad Cargos products and services in line with the commercial strategy to generate quality revenue Providing analytical/administrative support to Sales Executives Supporting customers as per defined commercial strategy, process and policy Comply with all relevant safety, security, quality, health and environmental procedures to ensure a healthy and safe work environment
Accountabilities
Conduct outbound sales activities to prospective and existing customers in line with the commercial strategy to drive incremental, quality revenue and improved load factors, recording all pertinent information using Salesforce according to established policies and procedures
Support the onboarding of new customers in line with established policies and procedures
Maintain accurate and up to date information on all existing and prospective customers in Salesforce according to established policies and procedures
Meet defined sales KPIs/SLAs
In support of Sales Executives collect, review and record sales, customer, market and competitor data and insights according to established policies
Receive, record and issues sales data according to established policies and procedures to ensure data accuracy and execution of transactions according to contractual Terms and Conditions Gather, review and update customers information to ensure the accuracy of master data in defined Etihad systems
Enter order and sales in the companys system to ensure the delivery of the right product and services at the correct price and with the proper discount level with outmost quality and efficiency.
Maintain promotional database by entering promotion details, regular and special prices and promotions to provide update information to sales force and ensure consistency of offered promotions
Education & Experience
Educated to diploma level (full time in accountancy or commerce) .4 years experience in general accounting activities and two years of airline industry experience .Multicultural experience in dealing with people at all levels, including senior internal and external customers.
Accountabilities : Collect, review and record sales, customer, market and competitor data and insights according to established policies and procedures to ensure data accuracy and execution of transactions according to contractual Terms and Conditions
Follow-up communication with internal and external stakeholders to ensure uninterrupted process flow and customer satisfaction to drive revenue performance.
Employment Type: Full Time, Permanent
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What people at Etihad Airways are saying
Rating based on 1 Sales Support Administrator
review
Anonymous · Other
in Mumbai
Likes
Perks and Benefits including working hours.
- Salary - Good
+1 more
Dislikes
No job security. Dominant work culture.
- Skill development - Poor
+2 more
Sales Support Administrator salary at Etihad Airways
reported by
2
employees
with 10-14
years exp.
₹6.5
L/yr - ₹8.3
L/yr
107%
more
than the average Sales Support Administrator Salary in India
View more details
What Etihad Airways employees are saying about work life
based on 131 employees
Flexible timing
Rotational Shift
International travel
Day Shift
Etihad Airways Benefits
View more benefits
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