CRS Analyst - Windows OS (1-4 yrs)

Job Description :

Role and Responsibilities :

- At least 2+ years of experience in Technical Support field in Enterprise environment

- Candidate should have sound technical knowledge, troubleshooting skills and support.

Basic Qualifications :

- Windows platform in Windows 2000 and Windows XP

- Networking, LAN , WAN, Corporate enterprise domain infrastructure environment

- Widows Desktop and Server Operating system

- Windows Active Directory

- MS Outlook

- Good understanding on the MS Office products such as Word , Excel, Power point etc.

- Should have at least basic concept knowledge of Citrix/VM Ware/Virtualization, expertise would be added advantage

- Should be a very good team player, collaborative, self-learner and self-motivated

- Good understanding of English and good communication skills is must

- Should have customer handling skills

- Preferably exposure to multi culture environment

- Flexibility to work on 24-7 shifts

Skills :

Role and Responsibilities :

- At least 2+ years of experience in Technical Support field in Enterprise environment

- Candidate should have sound technical knowledge, troubleshooting skills and support.

Basic Qualifications :

- Windows platform in Windows 2000 and Windows XP

- Networking, LAN , WAN, Corporate enterprise domain infrastructure environment

- Widows Desktop and Server Operating system

- Windows Active Directory

- MS Outlook

- Good understanding on the MS Office products such as Word , Excel, Power point etc.

- Should have at least basic concept knowledge of Citrix/VM Ware/Virtualization, expertise would be added advantage

- Should be a very good team player, collaborative, self-learner and self-motivated

- Good understanding of English and good communication skills is must

- Should have customer handling skills

- Preferably exposure to multi culture environment

- Flexibility to work on 24-7 shifts

Education : Bachelor's Degree 10+2+3

- Speak Mandarin language with tech support

- Zoom and virtual interview : Out station candidates can be shared. but they should be ready to relocate once offer. no last-minute drops