ESDS - Digital Transformation Officer (10-15 yrs)

Position : Head of IDX Department.

Location : Nashik.

Reports To : Chief Operations Officer (COO).

Department : Internal Digital Experience.

Job Description :

Responsibilities :

Technology Development :

- Lead the design, development, and deployment of advanced digital solutions, including custom modules and internal portals.

- Utilize modern programming languages, frameworks, and technologies to build scalable and robust digital platforms.

- Ensure the digital infrastructure is secure, scalable, and optimized for performance.

Team Management :

- Build and lead a high-performing, cross-functional team including UX/UI designers, developers, project managers, and analysts.

- Cultivate an environment of collaboration, innovation, and continuous improvement within the team.

- Provide mentorship, professional development opportunities, and necessary resources to ensure team success and growth.

Project Governance and Management :

- Ensuring the full lifecycle of digital projects from conceptualization through execution, ensuring timely, budget-conscious, and quality delivery.

- Facilitate effective collaboration with cross-departmental teams (IT, HR, etc.) to align and integrate digital solutions.

- Implement and champion agile methodologies to enhance project flexibility, responsiveness, and efficiency.

Digital Transformation :

- Lead initiatives aimed at transforming and optimizing internal processes, enhancing workflows, and improving communication channels.

- Promote and support the adoption of innovative digital tools that enable effective remote work, seamless collaboration, and efficient knowledge sharing.

- Assess and integrate digital solutions focused on employee wellness, continuous learning, and professional development.

User Experience :

- Ensure a user-centric approach in all digital initiatives, prioritizing employee needs and feedback in design and implementation phases.

- Conduct comprehensive user research, usability testing, and feedback collection to iteratively improve digital experiences.

- Guarantee that all digital products and platforms are accessible, inclusive, and user-friendly.

Performance Measurement :

- Define and track key performance indicators (KPIs) to assess the effectiveness and impact of digital initiatives.

- Analyze performance data, generate actionable insights, and provide regular reports to senior leadership and stakeholders.

- Continuously refine digital strategies based on performance metrics and feedback.

Qualifications :

Education :

Bachelor's degree in Information Technology, Computer Science, Software Engineering, or a related field. A Master's degree is preferred.

Experience :

- At least 10 years of experience in digital transformation, IT management, or a related field, with a minimum of 5 years in a senior leadership role.

- Proven success in leading the development and deployment of advanced digital solutions and platforms.

- Experience in managing high-performing, multidisciplinary distributed teams in multiple location of 30 to 50 team members.

- Experience of Large-scale projects of the scale of 600 to 1000 Man months Single Project end to end experience.

Technical Skills :

- Proficiency in modern programming languages (e., JavaScript, Python, Go, Java) and frameworks (e., React, Angular, Node.js).

- Experience with various cloud platforms and DevOps practices.

- Strong knowledge of cybersecurity best practices and data privacy regulations.

- Micro service Architecture, K8 and Docker, Multi-tier loosely couple tightly integration solution layering, Strong Configurable and intelligent solutions development.

- Complete automation of End to End Software Processes through series of tools.

- Strong QA - in multi dimension mode eg Functionality, Security, Performance, Load Balancing, Cloud Capabilities - Horizontal and vertical scaling capability leveraging test cases and scenarios.

Technology Knowledge :

- Strong knowledge of Cloud - Infrastructure as a Code.

- Strong solution design with HA and BCP ensuring zero down time.

Business Process Knowledge :

- Strong business process knowledge at the level of expertise of all functions in a company like HR, Finance, Sales, Purchase, Tech Delivery, Admin, Billing & collection.

Soft Skills :

- Exceptional strategic thinking and problem-solving capabilities.

- Superior communication, interpersonal, and leadership skills.

- Strong ability to manage multiple projects and priorities in a dynamic, fast paced environment.

Certifications :

Relevant certifications such as PMP, Agile, ITIL, CMMI or specific technology certifications and its real life practicing experience are advantageous.