Provides semi-routine assistance with internal department communication (i.e., the intranet, SharePoint, Concierge)
Assists with conference center room booking, responsible for posting conference room schedules and coordinating conference center set up and usage with business partners
Responsible for the main lobby, welcoming guests and visitors
Coordinates special projects as needed (i.e., plans and organizes department or team events)
Provides administrative support and coordination to larger department/business unit events
Operations
Assists with day to day corporate real estate semi-routine operations including ticketing system and food services
Seeks to continuously improve processes, systems and overall client satisfaction
Ensures appropriate follow up with customers
Provides direction and information to vendors, service providers and corporate real estate staff as required to ensure excellent coordination and execution of work with minimal disruption
Assists with the maintenance of CAFM system (Office space) that tracks the occupancy of staff, hoteling, and work order request
Assists with ergonomic assessments and proper desk setups
Assists daily sorting, pickups and deliveries of all external and inter-office mail and supports employees on all mail and shipping requirements
Supports the charging station program, if applicable
Vendor Assistance
Assists and supervises contractors for maintenance and improvements
Business Continuity
Assists safety team with fire evacuation and emergency training
Assists with maintenance of emergency supplies and life and safety evacuation processes
Repairs and Maintenance
Conducts regular walk-throughs to identify existing building issues
Responsible for purchasing new office furnishings
Property Assistance Coordination
Responsible for new hire setup, inter-office shuffles, company moves, and terminations as it relates to corporate real estate services