Continuous Improvement Analyst - PPE

The purpose of these roles is to support the organisation in advancing operational excellence and delivering against strategic goals through the identification of opportunities for improvement and efficiency. You will assess the current business process and ways of working mapping the flow, including inputs and outputs, and recommend ways to improve efficiency, increase quality and reduce cost. You will introduce metrics to monitor the new processes to ensure they deliver the intended efficiencies.

Core Duties/Responsibilities

The successful candidate will be responsible for the following:

Working with operational delivery teams, project managers, contractors, development teams and other project stakeholders to deliver effect improvements within the operation

Manage key stakeholders to gain their trust and buy-in to the continuous improvement strategies, from inception through to implementation

Bringing experience to lead the questioning of existing business processes to identify pinch points and use best practice thinking and methodologies to land effective positive change

Shaping and driving delivery through effective problem solving and practical application of Lean

Carrying out root cause analysis and identify trends in order to make recommendations to improve the end to end customer experience

Identifying and escalating risks, dependencies and issues that could threaten delivery

Supporting the review and sign-off of deliverables and documentation

Providing reports to be shared with the client on the Continuous Improvement activities being undertaken with a glide path to delivery and the efficiency savings generated