Product Operation Analyst - SQL/Power BI (8-12 yrs)

EQ India is a leading Shareholder Management Fin-tech Company. It specializes in providing top-notch infrastructure, technology, and solutions for shareholder administration, pension, remediation, and credit technology.

EQ India is a Global in-house centre/ Captive unit of EQ Group -the largest share registrar in the UK and the second largest in the USA,

EQ relies heavily on the expertise and hard work of its Indian team. Our 1300 employees- operating out of capability centres in Bangalore and Chennai form about 25% of the company's global workforce, with 40% of its employees being women.

#Topemployer2022 India, UK & US #Topemployer UK 2021

IT - we've over 100 IT products supporting various clients across the UK, Europe & US.

IT Infra - We've Our global IT Infra base is in India, from here we cater IT Infra services to the group in the UK, India, the US & Poland.

Job Title : Product Operation Analyst

Location : Bangalore - Electronic City Phase 2

Shift : UK Shift.

Work Mode : Hybrid

We are looking for data oriented profiles. That person needs to be technically skilled enought to configure and model data, and then visualize it and draw conclusions from it.

The person should be comfortable working in data analytics field (not only data analysis or product analysis), toolset also matters here.

Main Key points of JD :

- Proficiency in SQL (best with some ETL/ELT experience)

- Solid Experience with Tools such as PowerBI (that would be a prefrered tool plus with some knowledge of DAX)

- Solid understanding of data modeling (Star Schema)

- Solid understanding of statistical data analysis (correlation, regression, standard deviation - basic stats)

Role Summary :

The Product Operations Analyst supports the global product team through data analysis and insight reporting, process maintenance, and tooling. They will ensure that the product teams can access all relevant product data points and insights to drive efficiency and improve product decision making.

Core Duties / Responsibilities :

- Be responsible for the appropriate systemisation of all leading and lagging product related metrics

- Collating and enriching qualitative product data

- Collating and enriching quantitative product data

- Perform statistical analysis and data modelling to identify trends, patterns, and correlations in our product data

- Providing actionable insight to the product team

- Work closely with our data team and providers to ensure data quality, integrity, and accessibility of product data

- Stay updated on industry trends, regulations, and best practices in product data analysis

- Manage and master the product team tool set

- Maintaining processes used within the product team

- Maintaining templates used within the product team

- Providing insight on ways of working

- Streamline internal workflows, processes, and tools throughout each stage of the product lifecycle

- Ensure good governance is adhered to for our product catalogue

- Support Product Managers/Owners on their production of communication material relating to product strategy and updates

- Scale product knowledge material across the business

Skills, Capabilities and Attributes :

The successful candidate will demonstrate the following experience, skills and behaviours :

- Proven experience in product operations desired

- Understanding of financial concepts, products, and market desired

- Experience working with data essential

- Proficiency in SQL for data manipulation and extraction essential

- Experience with data visualization tools such as Tableau, Power BI, or Qlik essential

- Production of high-quality artefacts and insight reporting essential

Functional Skills :

- Solid understanding of statistical analysis and data modelling

- Strong analytical and problem-solving skills

- Appreciation of agile ways of working

- Proficiency with tooling

- Process optimization

Behavioural Skills :

- Ability to work collaboratively in a cross-functional team environment

- Continuous learning

- Excellent communication and interpersonal skills

Benefits :

Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:

- 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives

- Business related certification expense reimbursement

- Comprehensive Medical Assurance coverage for dependents & Parents

- Cab transport for staff working in UK & US shift

- Accidental & Life cover 3 times of concerned CTC