Mixologist/Bar captains/ Bar supervisor/ Bartender

Role & responsibilities

Mixologist

The restaurant Mixologist is responsible for overseeing all aspects of the beverage program within a restaurant. This role involves managing the bar operations, creating and maintaining beverage menus, supervising staff, managing inventory, and ensuring excellent customer service. The Mixologist plays a vital role in driving revenue, maintaining high-quality standards, and enhancing the overall guest experience.

Typical responsibilities:

• Develop and implement a comprehensive beverage program, including alcohol and non-alcohol beverages, in line with the restaurant's concept and target market.
• Design and update beverage menus, considering seasonal trends, customer preferences, and profitability.
• Collaborate with the culinary team to ensure beverage offerings complement the food menu.
• Stay up to date with industry trends, new products, and emerging beverage techniques.
• Oversee bar operations, ensuring efficient service and adherence to quality and safety standards.Train and supervise bar staff on beverage preparation techniques, menu knowledge, and customer service skills.
• Monitor and maintain bar equipment, glassware, and supplies, ensuring they are clean, functional, and well-stocked.
• Implement and enforce responsible alcohol service policies and ensure compliance with relevant regulations.
• Manage beverage inventory, including ordering, receiving, and organizing stock.
• Conduct regular inventory counts to maintain accurate stock levels and minimize waste/prevent theft.
• Analyze sales data and trends to forecast demand and adjust ordering quantities accordingly.
• Collaborate with suppliers to negotiate favorable pricing, track deliveries, and resolve any issues.
• Recruit, train, and motivate bar staff, providing ongoing coaching and performance feedback.
• Foster a positive and collaborative work environment, encouraging teamwork and professional growth.
• Conduct regular staff meetings and training sessions to enhance product knowledge and service skills.
• Ensure staff compliance with company policies, safety guidelines, and responsible alcohol service practices.
• Maintain a high standard of customer service by engaging with guests, addressing concerns, and ensuring customer satisfaction.
• Recommend and upsell beverages based on customer preferences, specials, or promotions.
• Monitor customer feedback and reviews, taking proactive measures to address any issues or suggestions.
• Collaborate with the marketing team to develop and promote beverage-related events, tastings, or promotions.

Preferred candidate profile

• Proven experience as a Beverage Manager or similar role within the restaurant industry.
• In-depth knowledge of beverages, including spirits, wines, beers, and cocktails.
• Strong leadership and team management skills, with the ability to motivate and develop staff.
• Excellent communication and interpersonal skills to interact with customers, staff, and suppliers.
• Proficiency in inventory management and cost-control techniques.
• Familiarity with local alcohol regulations and certification in responsible service practices.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Creative mindset with a passion for exploring new flavors and trends.
• Strong organizational and problem-solving skills.

Perks and benefits

As per company norms

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