Director - Account Manager

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

We are seeking a highly motivated and experienced professional to join our team as a Director of Account Management.

The successful candidate will be responsible for creating business strategies, managing client relationships, and driving account revenue to achieve client business goals.

The ideal candidate will have a strong track record of sales performance and experience in leading teams to deliver end-to-end solutions in the IT industry.

• Create business strategies to successfully achieve client business goals
• Act as the Account Manager with clients, internal teams, and BU Heads/Sales Leads
• Align with EPAM Account Managers and Account Management Senior Leadership to co-develop/support Account plans and strategies for delivery, growth, and client satisfaction
• Serve as the engagement architect, responsible for account plans and strategies
• Be a highly motivated self-starter with a proven track record of sales performance with large corporate accounts
• Understand the intersection between technology, customers, and business
• Demonstrate services to customers in person, via Skype etc
• Serve as an expert Consultant leading Business Transformation/Product strategies and roadmaps
• Stay abreast of current and emerging trends and challenges of the space/markets in which clients operate
• Work closely with project/program management to ensure successful delivery through an integrated delivery model
• Responsible for shaping solutions and properly scoping/pricing engagements
• Create and maintain monthly pipeline, track its progress and report to management
• Travel up to 20% to visit clients, home office, and attend conferences
• Serve as the product owner; partner with clients to help craft the product vision and roadmaps
• Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners

• 18+ years of overall experience with 12+ years of demonstrated track record in client relationship development and team leadership
• Knowledge of technical platforms, business models, subject matter, and trends in the IT industry
• Minimum of 5 years of successful sales experience
• Minimum of 10 Years of B2B software sales experience
• Strong problem-solving and creative thinking abilities
• Capability to operate strategically while being close to details to add value and support the team
• Experience in managing and monitoring performance metrics across large scale accounts and account portfolios
• Exceptional leadership/management skills and superb oral and written communication skills

• Senior-level knowledge of OpenText Extended ECM
• DevOps mindset

• Opportunity to work on technical challenges that may impact across geographies
• Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications
• Opportunity to share your ideas on international platforms
• Sponsored Tech Talks & Hackathons
• Unlimited access to LinkedIn learning solutions
• Possibility to relocate to any EPAM office for short and long-term projects
• Focused individual development
• Benefit package:
  • Health benefits
  • Retirement benefits
  • Paid time off
  • Flexible benefits
• Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)