Job Description SummaryThe Network Operations Engineer will be responsible for leading all the operational services and projects related to network & telecommunications (includes LAN, WAN, Network Security & Voice).
You would be also responsible in maintaining resilient and reliable network environment.
Job Description
This position is integral to the GE Aerospace - Digital Engineering Solutions team supporting Network Operations excellence, technology standards and process simplification and robustness at the John F Welch Technology Center.
Essential Responsibilities:
- Responsible for managing & supporting LAN/WAN & Telephony infrastructure at site
- Coordinate efforts for Hardware evaluation, procurement, installation, and Maintenance of network infrastructure.
- Standardize and document support processes to gain efficiencies and allow for a global support model where applicable.
- Aware of and comply with the change management processes
- Drives IT scheduled outages for site by working with cross business teams.
- Responsible for creating & driving RCA for all the Network incidents resulting in unscheduled outages.
- Support Process Governance teams in driving incident reduction methodologies & service improvement programs
- Works with key stakeholders, process governance & management to define and implement customer centric service level agreements to track and improve network infrastructure operational excellence.
- Partner & drive shared service programs for better infrastructure operations support for the site.
- Assesses and improves the overall technical knowledge base and continuity service planning for the network infrastructure.
- Responsible for network systems design, implementation, and ongoing management at JFWTC, focusing on security, availability, performance, redundancy, and adherence to GE Aerospace Global standards
- Work closely with global network team for enhancing network operation effectiveness, technical escalations, and service improvement.
- Maintain the highest levels of Network availability, capacity and performance and report out metrics.
- Establish and maintain robust network documentation.
- Engage with appropriate business partners/customers for all network initiatives.
- Work with Security teams to ensure the secure design and operations of the JFWTC Network.
Qualifications/Requirements
- Bachelor's Degree in information technology, or related discipline or equivalent related IT experience
- Overall 8+ years of IT experience with 5+ Years in managing network and telecommunication operations
- Need to have strong technical knowledge on Cisco LAN, Wireless, WAN and Network Security devices like Firewalls & Cisco CUCM for Voice
- Demonstrated experience with Cisco technologies and hardware like Catalyst switches, Routers and ASA series firewalls
- Excellent communications and interpersonal skills
- Palo Alto Firewall implementation, configuration & administration
- Cisco ACI network implementation & administration
- Must be willing to work out of an office located in Bangalore.
Desired Characteristics
- Humble: respectful, receptive, agile, eager to learn
- Transparent: shares critical information, speaks with candor, contributes constructively
- Focused: quick learner, strategically prioritizes work, committed
- Leadership ability: strong communicator, decision-maker, collaborative
- Problem solver: analytical-minded, challenges existing processes, critical thinker
Employment Type: Full Time, Permanent
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