Energy Exemplar - Cloud Operations Manager - AWS/Azure (10-15 yrs)

About Energy Exemplar :

Energy Exemplar is the global market leader in the technology of optimization-based energy market simulation.

Our software suite, headlined by PLEXOS and Aurora, is used across every region of the world for a wide range of applications, from short-term analysis to long-term planning studies.

Driven by the frenetic pace of advancements in computing technology and mathematical algorithms, our people continually think of novel approaches and more realistic simulations that enhance decision making, create market opportunities that benefit us all and enable utilities and regulatory authorities to become smarter, more energy efficient and profitable.

Energy Exemplar continues to 'push the envelope', being first-to-market with the latest advances in mathematical programming and energy market simulation theory, as it strives to offer the most comprehensive simulation software to its customer base.

Development continues to be headquartered in Adelaide, South Australia, led by Glenn Drayton and backed by a team with expertise in software development, operations research, economics, mathematics, statistics, and electrical engineering.

Roles & Responsibilities :

- Manage a team of cloud operations professionals and ensure efficient delivery of services.

- Support 24x7 operations, responding to service requests and resolving issues efficiently.

- Oversee the provisioning, configuration, and maintenance of cloud infrastructure, ensuring adherence to best practices and security standards.

- Manage and resolve cloud & on-prem-related incidents, ensuring minimal downtime and impact on business operations.

- Monitor cloud environments for performance, availability, and cost optimization, and implement proactive measures to address any issues or inefficiencies.

- Lead and mentor a team of cloud operations professionals, providing guidance, coaching, and technical support to foster their professional growth and development.

- Promote a culture of collaboration, accountability, and continuous learning within the team, encouraging knowledge sharing and cross-training opportunities.

- Coordinate with HR to recruit, onboard, and train new team members as needed to support business growth and client demand.

Skills & Experience :

- 10+ years of cloud operations and automation experience.

- 3+ years of management experience.

- Strong knowledge of Cloud service providers such as Amazon Web Services, Microsoft Azure and Google Cloud Provider.

- Strong knowledge of Software Development Lifecycle methods and standards.

- Excellent written and verbal communication skills with the ability to present complex plans and designs.

- Strong leadership, project management, time management and problem-solving skills.