Opening For Java Lead PSO

Java Lead - Production Support (Night Shift)

Location - Hyderabad | Noida | Chennai | Coimbatore | Bangalore

Responsibilities:

• Lead team of Engineers and Analysts in triaging technical and functional issues.
• Eyes on the glass 24x7 monitoring, react to any alerts, be able to analyze and tweak DT alerts, basic splunk querying, Tealeaf research, impersonation/harness, isolate issues and handle/engage EOCC calls.
• Work on any BPS escalated issues, facilitate and lead discussions with multiple teams.
• Engage multiple technical teams on triage.
• Handle managed incident calls, perform analysis, identify root cause.
• Track Defect resolution.

Required Experience & Education:

• 8+ years of Years experience in application development or maintenance.
• College degree (Bachelor) in related technical/business areas or equivalent work experience.
• Hands on with most of the following technologies: Angular and Java, Python, Mongo DB, Node JS and ability to understand complex architectures.
• Familiarity with Cloud services AWS or other similar services.
• Proven experience with coding and supporting enterprise application solutions.
• Strong technical and analytical skills.
• Demonstrate ability to perform root cause analysis and suggest rectification options.
• Strong verbal and written communication skills Should be able to provide technical and functional impact summary of the managed incidents