Customer Service Executive, Customer Support Agent, CSE, CSA- Voice

Key Skills -

CSA Agent, Customer Support Agent, Customer Service Agent Voice, CSE Customer Handling

CCA, CRO, CSR, CCE, Customer Support Executive, Voice Process, Voice Support, CSA, Customer Relationship Agent, CRA, CCR, CRE, Customer Relationship Officer, Customer Care Agent, US Voice Process

Role & responsibilities

• Candidates will be required to make outbound calls & handle inbound calls.
• Regular communication with the client, to provide updates on the progress.
• Resolve customer queries/make adjustment with payments
• Update account status records
• Take actions to encourage timely debt payments

Preferred candidate profile

• Proven experience as a customer service representative in Debt Settlement or Debt Collection Process
• Familiarity with laws related to FDCPA
• Must have experience of MS Office and database
• Excellent communication skills (written and oral)
• Skilled in negotiation
• Problem-solving skills
• Good in calculations
• High school diploma: Associates/bachelors degree is a plus

Perks and benefits

5 Days Working

US Shift (7:30 PM to 4:30 AM Mon to Fri)

One Time Meal

Pick & Drop & PF

Lucrative Incentives

Share Updated CV :

Email : darpan@end2endconsultant.com

Call/WhatsApp : 9650078551