ServiceNow Technology Analyst - ITSM/ITBM Modules (1-2 yrs)

Job Description :

A ServiceNow Technology Analyst with experience in implementing end-to-end Service Catalog, Incident Management, Knowledge Management, Configuration & Asset Management, Change Management, and Release Management.

- Scripted Web-Services, AJAX, JavaScript, SOAP, REST, MID Server Setup and Integration of ServiceNow to Other Applications

- Transform Scripts, verifying Data Integrity, etc.

- Research new functionality and recommend solutions that deliver customer value

- Experience in SNOW JavaScript, ITSM, ITBM , integrations

- Experience of creating Import sets, Data Sources, Transform map,

- Worked on the creation and customization of complex workflows and custom workflow activities, Strong debugging skills

- Good Communication & Client Interaction Skills

- ServiceNow System Administration Certified is mandatory

- ITIL Foundation Certification would be a plus or can do before joining

- Implementation Specialist would be a plus

- Ability to gather and analyze business requirements and document technical solution

- Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs all scripted aspects of the ServiceNow system

- Experience in developing Catalog Items with workflows, business rules, UI Pages, UI actions.

- Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs

- Experience in implementation of Service Portal with good knowledge of AngularJS

- Good knowledge and working experience of CMDB, Asset, Discovery