Technical Manager - Residential Operations

Please find the job description below:

QUALIFICATION:

• Minimum Qualification should be Diploma / BE qualified with minimum Experience of 6 to 11 years and above

Key roles and Responsibilities

- Manage escalations & building issues with the on-ground team

- Conduct walkthroughs of respective buildings and log in snags in Salesforce

- First level escalation and incident remediation works

- Ensure an incident is logged in the incident tracker and an incident report is shared within the TAT.

- Maintain an annual tracker for spends of the respective building monthly.

- 52 Week PPM Schedule Management & Half Yearly/ Annual Shutdown to be planned & executed by the

AFM.

- F&B: Monitor the F&B Equipment works carried out by the vendor at site

- Provide proper work method statement with the timely of the work

- Monitor actual execution on ground for necessary repairs / closure of tickets

- Highlight building snags every 15 days to the FM/ CL to take up with the LL in the meetings

- Raising Self Raise tickets for snags identified during building walkthrough.

- Execution on ground - raising PR Request, bringing in vendors, execution and reports

- Provide proper timely updates for all the tickets

- Highlight HK issues during building walkthroughs

- Identify building issues that require CAPEX and highlight it to the Transition Manager & FM/CL

- Identify building risks and update Risk Register on monthly basis.

- Will assist MIS in preparation of Cost Sheet and share it with CL/ FM for approval.

- Corrective actions on escalation points

- Self scoring of building audit sheet provided by SSG Team

- Execution of gap closure for points identified in the audit.

- Vendor coordination for quotes & site visits

- PR Requests to be raised

- Execution of action points

- Submit monthly Google Form for MMR Report before the 12th of every month.

- Stock Register to be maintained and inventory tracker to be updated periodically

- Prepare monthly M&E Consumables list basis tracker and raise it for approvals with the FM/CL

- Coordinating for the BOQ of the work evaluating the work description to confirm in line with the

requirement

- Ensure that daily utility tracker is being updated

- Review the readings and ensure the datas are accurate

- Follow up with EB board/ LL for monthly Utility Invoices

- Cross check invoices with daily readings and validate the bill

- Share the bill with FM/ CL for submission to payments

- Ensure Daily Reports generated by TCFM are reviewed and validated.

- Ensure that weekly report google form is filled in every Monday

- Populate the Meeting invite and the meeting scheduled as per the calendar

- Building related issues to be highlighted to the FM/ CL for discussion in the meeting.

- Validate the BOQ

- Share with Procurement for validation of costs. Once approved, raise an R&M Approval with the FM/ CL.

Once approved, raise a PR Request.

- Coordination with the vendor for timely work completion

- Cross check the activity and certify the work completion

- Ensure timely communication to the Community team and members

- Drill completion closeout report to be shared with the client & all observations to be highlighted

- To plan all required logistics

- Coordinate with the internal team on all communication and approvals

- Vendor coordination