Executive / Sr . Executive - Sales After Market

Role & responsibilities

Job Responsibilities of a Sales Executive (OEM Auto Care and Bike Care)

1. Sales and Revenue Generation

• Develop and implement sales strategies to meet or exceed sales targets in the Auto Care and Bike Care segments.
• Identify and engage potential clients, such as dealerships, service centers, distributors, and retailers specializing in automotive and motorcycle care products.
• Expand the customer base and drive revenue growth through strategic account acquisition and management.

2. Product Knowledge and Presentation

• Gain in-depth understanding of the companys Auto Care and Bike Care product lines, including cleaning solutions, lubricants, maintenance products, and accessories.
• Educate customers on product benefits, usage, and applications to ensure proper understanding and adoption.
• Conduct product demonstrations and workshops for clients and end-users, highlighting the effectiveness and value of the offerings.

3. Customer Relationship Management

• Build and maintain strong relationships with existing customers, including dealerships, workshops, and distributors.
• Address customer queries, provide solutions for their specific needs, and ensure high levels of customer satisfaction.
• Act as a trusted advisor for clients in the automotive and motorcycle care sectors.

4. Market Development and Strategy

• Identify new opportunities and emerging trends in the Auto Care and Bike Care industry.
• Conduct competitor analysis to position the companys products effectively in the market.
• Collaborate with marketing teams to launch promotional campaigns and initiatives targeting automotive and motorcycle care clients.

5. Technical Support and After-Sales Service

• Provide technical support to customers on applying Auto Care and Bike Care products.
• Offer after-sales assistance, including resolving complaints, warranty claims, and ensuring repeat purchases.
• Partner with service teams to deliver training programs for clients’ staff on product usage and best practices.

6. Coordination with Internal Teams

• Work closely with R&D and production teams to develop or customize products based on customer feedback.
• Coordinate with the supply chain and logistics teams to ensure timely product delivery and availability.
• Share insights from the field to improve product offerings and address market demands.

8. Reporting and Documentation

• Prepare detailed sales forecasts, reports, and updates specific to Auto Care and Bike Care products.
• Track sales performance metrics and adjust strategies as needed to meet objectives.
• Maintain accurate records of customer interactions, product inquiries, and follow-up activities.

Preferred Candidate Profile Key Skills for Success:

• Strong knowledge of Auto Care and Bike Care products, including technical specifications and applications.
• Excellent communication, negotiation, and presentation skills.
• Customer-centric approach with the ability to build long-term relationships.
• Analytical mindset to identify market opportunities and devise strategies.
• Proficiency in CRM and sales management tools.

Perks and benefits

• Salary between 3 Lacs P.A to 5 Lacs P.A. (Can be negotiated for right candidate)
• Statutory Benefits: Ex-Gratia, PF, Medical Insurance , Gratuity.