Product Designer Lead

Overview

Lead and define the user experience, create intuitive, and visually appealing interfaces for our digital

products. Have a strong understanding of user-centered design principles, a keen eye for detail, and

the ability to transform complex concepts into elegant and user-friendly solutions. Communicate and

work with teams across the company to deliver superior products.

Responsibilities

Product Ownership

• Own and maintain the design system.
• Collaborate with product owners to develop roadmap driving UX and UI changes.
• Develop guidelines, reusable components, and tools that help create consistent and cohesive designs across ELBs products. Includes things such as: defining design principles, managing documentation, ensuring consistency, etc. which will allow for teams to work faster.

Metrics/Data

• Use data-driven approaches to validate product decisions, get alignment on customer problems, and ensure product market fit.
• Establish and track KPIs to measure product performance and adoption.
• Collaborate with customers, sales,Q/A, and customer success teams to gather insights and prioritize features that drive customer satisfaction and retention.

○ User testing

○ Product survey

○ Focus group testing

• Stay ahead of industry trends, competitor products, and emerging technologies to maintain a competitive advantage.

Design

• Interaction Design- Develop engaging and responsive designs that enhance user interaction and satisfaction. Work collaboratively with developers to implement design solutions that prioritize both aesthetics and functionality.
• Wireframe and Prototype- Create wireframes and interactive prototypes to visualize and iterate on design concepts. Collaborate closely with cross-functional teams to ensure alignment between design and development efforts.
• Visual Design- Craft visually stunning and on-brand interfaces that elevate the overall user experience. Produce high-fidelity mockups and design assets, ensuring consistency across all

Accessibility Compliance

• Follow guidelines and regulations to make digital products, services, and content accessible to people with disabilities.
• Create inclusive experiences for all users, regardless of their abilities.

Leadership

• Define processes and procedures to allow additional designers to execute work efficiently and consistently.
• Grow and mentor a talented, diverse, inclusive team of designers and leaders that consistently delivers high-quality product
• Collaborate with cross-functional teams, including sales, marketing, product managers,learning designers, to ensure that organizational goals and objectives are being met.
• Ability to create and lead presentations to stakeholder, management, and clients.
• Ensuring a clear and compelling representation of our design and product direction, as well as a shared understanding of the design concept.

Skills & Competencies

• Bachelor's degree in a relevant field, equivalent experience, or accredited certifications
• Proven experience as a UX Designer or similar role, with a strong portfolio showcasing successful projects.
• Proficient in design tools such as Adobe products, Sketch, or Figma.
• Solid understanding of user-centered design principles and best practices.
• Excellent communication and collaboration skills.
• Familiarity with front-end development and its impact on design.
• Ability to work in a fast-paced, agile environment and adapt to changing priorities.
• Organized ability to accurately estimate work
• Ability to successfully meet deadlines.