Sr. Compute Engineer

Job Discription :

• 15+ years of experience in Configuring/Managing Red Hat Enterprise Linux, Windows and Amazon Linux/Windows servers and strong troubleshooting skills.

• Expertise on Cloud (GCP/AWS)

• Maintaining the stability, performance, and security of computer systems.

• Configuring and troubleshooting network hardware and software.

• Installing and configuring operating systems and applications.

• Managing user accounts, permissions, and access rights.

• Participate in troubleshooting sessions with tenants/end users, providing guidance, direction, resolution, etc.

• Join Incident bridges, update tickets in an accurate and timely manner, and performescalations as needed.

• Monitoring platform and taking actions to mitigate any performance or operational issues.

• Perform basic troubleshooting of the OS (Windows and Linux), hardware, security agents, and VMs and perform escalations as needed.

• Perform patching/updating of OS (Windows and Linux), hardware (firmware), and security agents.

• Join Incident bridges, update tickets in an accurate and timely manner, and perform escalations as needed.