Senior Analyst

Responsibilities

Conducting outbound calls and explains the products & services to the targeted customers. Should be able to explain the products & services to the target customers
Should be able to update the customer's expectation/queries for buying the product
Ability to meet/exceed all revenue goals on a consistent basis Skilled at sales in consultative environment.
Ensuring timely and professional responses to all queries received about the product
Disposing the call outcome correctly every time
Research and compilation of answers for informational requests from customers.
Managing performance against benchmarks set internally as well as customer.
Working within process scope boundaries.
Participate in huddle sessions, share best practices.
Working in close tandem with Asst. Mgrs, SME's & QAs on the process for an excellent team and process performance