Software Engineering Technical Specialist

• Hands on design/development/debugging experience in systems company (preferably IP/MPLS/DWDM/OTN/Networking)
• Expertise in programming languages such as C/C++ and VxWorks/Linux operating systems is a must.

• Experience of Technical leadership in mentoring of team members
• Effective communication skills with an ability to work efficiently in a fast paced environment.
• Ability to handle multiple tasks and prioritize them based on discussions with relevant stakeholders
• Highly self-motivated and self-learner with strong commitment and dedication

• Work on the cutting-edge Apollo product portfolio (OTN Cross-Connect Switch) deployed world-wide with more than 100+ customer-base including many Tier 1 Service providers
• Work on tested & proven Software products built upon Linux OS, with C++ User-space running in a multi-threaded environment
• Strengthen one s technical leadership skills by grooming & mentoring talented and motivated young engineers

Work upon a variety of customer Issues spanning across

• End-2-End Use-cases
• Embedded SW/Firmware/Hardware
• Multi-Vendor Interoperability issues etc.
• Debug customer issues Live/Offline from Software stand-point, suggest a fix, re-write the code, enhance more debugging capabilities in the SW codebase etc.
• Work with global R&D group managers in determining the team s short-term & long-term strategic goals
• Act as an interface between Customer facing (T3 team) and R&D teams and assist in reverse-engineering the code and play a vital role providing inputs to multi-site R&D to resolve and fix the customer issues
• Zeal to learn, excel & broaden one s mind-set & thought process progressively, during customer issue Investigation phase in terms of understanding / analyzing / debugging and Code fixing
• Strengthen & Enhance the existing best-practices in the team and take it to the next level
• Provide recommendations to enhance SW codebase with new feature-set, enhanced debugging capabilities based on challenges seen during day-to-day customer issue investigations