Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

e-Stone Information Technology

Compare

4.5

based on 12 Reviews

29 e-Stone Information Technology Jobs

Veritas NetBackup L1 Support

e-Stone Information Technology Private Ltd

4.5

based on 12 Reviews

2-7 years

Vadodara

1 vacancy

Veritas NetBackup L1 Support

e-Stone Information Technology

posted 2mon ago

Job Role Insights

Flexible timing

Key skills for the job

Operations Incident Management Air Ticketing Change Management Compliance Operational Excellence

+ 2 more

Job Description

CSV Engineer Documentation, Compliance & Technical Support Lead - e-stone Job Summary:

We are seeking a detail-oriented CSV Engineer with experience in documentation, compliance, and technical support across Veritas NetBackup, Server L1 support, and System Support L2. The ideal candidate will play a key role in ensuring compliance with regulatory requirements, maintaining thorough documentation, and providing technical support. Additionally, they will lead a small team to ensure consistent service delivery and operational excellence.

Key Responsibilities:

Computer System Validation (CSV) & Compliance:
1. Develop and maintain validation documents, test plans, and reports in line with GxP compliance.
1. Ensure all processes and systems comply with internal and regulatory standards.
1. Conduct regular reviews of validation documentation to ensure continued compliance and relevance.

2. Documentation Management:

Establish and manage thorough documentation practices, including change management, SOPs, and compliance-related records and reports.
- Prepare and update protocols, procedures, and policies to reflect current compliance and operational standards.

3. Veritas NetBackup L1 Support:

Manage daily backup and recovery operations, monitor job completion, and troubleshoot basic NetBackup issues.
- Ensure backup policies and recovery processes are compliant and up-to-date with validation requirements.

4. Server L1 Support & System Support L2:

Provide L1 support for server issues, performing basic configurations, monitoring, and issue resolution.
- Address escalated system issues as part of System Support L2, coordinating with other technical teams as needed for more complex problems.
- Attend the VIP users for any emergency support.

5. Team Leadership:

Lead a small team of L1 and L2 support technicians, overseeing task assignments and performance.
- Provide training and guidance to team members to improve support efficiency and ensure compliance adherence.
- Act as the primary point of contact for escalations and collaborate with cross-functional teams to resolve critical issues.

Minimum of 2 years of experience in CSV, documentation, and compliance.
- System Support L2. 2 Years
- Experience in team leadership or supervision of support staff.

7. Preferred Skills:

Knowledge of regulatory compliance (GxP, GLP Guide line, etc.) and best practices for documentation and validation.
- Proficiency in using ticketing and incident management systems.

8. Competencies:

Strong attention to detail, with the ability to manage and maintain compliance documentation accurately.
- Excellent leadership, organizational, and communication skills.
- A proactive approach to problem-solving and team development.

Kindly share your updated resume

Your email address will not be published. Save my name, email, and website in this browser for the next time I comment.

Employment Type: Full Time, Permanent

Read full job description