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3 Dynamix Labs Jobs

Full Stack Services and Solutions

5-10 years

Hyderabad / Secunderabad

1 vacancy

Full Stack Services and Solutions

Dynamix Labs

posted 13d ago

Job Description

 
  • Maintain high availability and performance across all Microsoft 365 services, including Exchange Online, SharePoint, OneDrive, and Microsoft Teams.
  • Monitor service health proactively and address issues before they impact business operations.
  • Manage user accounts, licenses, and permissions in compliance with company policies.
  • Configure and manage security settings, data protection policies, and compliance features.
  • Perform regular backups of data and systems, ensuring disaster recovery plans are tested and effective.
  • Plan, schedule, and execute upgrades or migrations as needed.
  • Collaborate with other IT teams to troubleshoot and resolve technical issues efficiently.
  • Provide Tier 2 and 3 support to end users for Microsoft 365 applications.
  • Address user requests, including password resets and support with Microsoft 365 services.
  • Troubleshoot issues with integrated hardware or software, such as mobile devices and printers.
  • Create and maintain documentation for configurations, processes, and troubleshooting.
  • Conduct training sessions and workshops to support end users on Microsoft 365 applications.
  • Research new products, features, and solutions to improve efficiency and productivity.
  • Monitor changes in the Microsoft 365 ecosystem and identify opportunities for process improvements.
  • Bachelor s degree in Computer Science , Information Technology, or a related field.
  • 5+ years of experience in Microsoft 365 administration or similar roles.
  • Strong knowledge of Microsoft Office 365 applications and services.
  • Expertise in managing Exchange Online, SharePoint Online, and Microsoft Teams.
  • Experience with Active Directory (AD), Group Policy Management, and Azure AD.
  • Proficiency in PowerShell scripting for automation and administration.
  • Strong troubleshooting skills to resolve technical issues across platforms.
  • MCSE: Productivity Certification.
  • ITIL v3 Foundation Certification or equivalent knowledge of IT service management.
  • Experience with Azure Rights Management and mobile device management (MDM).
  • Knowledge of compliance frameworks and data protection practices.
  • Familiarity with Exchange ActiveSync and integration of mobile devices.

Employment Type: Full Time, Permanent

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Dynamix Labs Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
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