Executive Group Product Department

Liaise between local management in India, overseas importers, and local manufacturers for product registration matters based on importer regulations and requirements.
Coordinate with the local factory and exporter/manufacturer to obtain the necessary documents for product registration as required by overseas importers.
Inform and coordinate with local and overseas importers/manufacturers (vice versa) about any changes to existing products (e.g., label amendments, formulation changes, packaging material changes, new directives from the manufacturer, new regulation implementations, etc.).
Handle product inquiries from local and overseas importers points of contact (PIC).
Manage product complaints received from the local market and overseas importers PIC (after screening and compilation by overseas customer service/counter staff) and communicate with the manufacturer.
Stay alert to any new changes in local and overseas importers rules and regulations imposed by the local and importers authorities that affect company products.

 

Provide brief summaries/reports to the superior on a monthly basis.
Assist in reviewing overseas importers marketing materials upon request, ensuring they do not overclaim or deviate from the companys declared product features.
Assist the manufacturer in new product development and launches if necessary.
Develop new product marketing tools (e.g., product catalogues, posters, slides, etc.).
Have hands-on experience in preparing and updating SOPs.
Handle other tasks as assigned by the superior or management from time to time.

Skills:
Must comprehend and be fluent in communicating and writing in English. Proficiency in other languages is an advantage due to the companys worldwide business dealings.
Good at understanding, interpretation, and analysis.
Ability to utilize basic computer skills, including Microsoft Office, or any equivalent software efficiently.
Good personality with initiative, teamwork, flexibility, and good communication skills.
Self-motivated and able to work independently.

Work Experience:
Preferable with minimum 2 years of working experience, but fresh graduates are encouraged to apply.