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54 Dun & Bradstreet Jobs
Senior Coordinator - Sales Operation (Partners Payroll)
2-4 years
Mumbai
1 vacancy
Senior Coordinator - Sales Operation (Partners Payroll)
Dun & Bradstreet
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
.
Designation: Senior Coordinator, Sales Operation
Location: BKC, Mumbai
Payroll: Partners Payroll
Key Responsibiities
- Act as the primary point of contact for assigned customers and drive utilization rate for each contract by working closely with respective sales team member
- Identification of cross selling and upselling opportunities in each account
- Monthly sharing of mis/utilization statement with the clients
- Respond to client queries and issues efficiently within defined TAT via email or calls and troubleshoot problems effectively
- Guide new clients through the onboarding process, ensuring smooth setup and a positive experience
- Build and maintain strong, long-term relationship to drive customer satisfaction and retention
- Understand D&B product suites in order to pitch relevant reports as per customer requirement
- Creating complete structure of hierarchy for all existing accounts pertinent to D&B business
- To oversee the accounts receivable process, including invoice generation, tracking payments, and rigorously following up with customers on outstanding balances.
- Review and process invoices in alignment with internal policies and maintain accurate records of billing information and payments received.
- Maintain up to date records of client interactions, account statuses and transaction histories.
- Collaborate with internal teams such as finance and product to ensure customer success
Key Requirements
- Graduate with a minimum experience of 4+ years
- Proficiency in Excel
Employment Type: Full Time, Permanent
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What people at Dun & Bradstreet are saying
Rating based on 1 Senior Coordinator
review
Anonymous · Operations
in Hyderabad / Secunderabad
Likes
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Read 1 reviewSenior Coordinator salary at Dun & Bradstreet
reported by
5
employees
with 4-12
years exp.
₹8
L/yr - ₹12.2
L/yr
152%
more
than the average Senior Coordinator Salary in India
View more details
What Dun & Bradstreet employees are saying about work life
based on 299 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Dun & Bradstreet Benefits
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