Pharmacist

Pharmacist at Dr. Paws

About Dr. Paws:
Dr. Paws is a chain of new-age veterinary clinics, headquartered in
Bangalore. Our aim is to make visits to the vet, a friendly, homely and
comfortable experience. We do this by creating clinics that have a calming
and welcoming interior, and providing service that is extremely hospitable
and caring towards pets and their parents. Our clinics have everything a
pet-parent would need under one roof (vet consults, grooming, pet-retail,
diagnostics, imaging, surgeries etc.)
We are venture-capital backed (Lead Investor is Sauce.VC, India’s most
reputed early-stage consumer brand investor) and have a number of
marquee angels behind us (Founders of Cult.Fit, Zetwerk, Tracxn, Executive
Vice-Chairman Tata Sons).

Location: HSR Layout, RMV-sanjay Nagar and Indiranagar

Position Overview:

We are seeking a skilled and qualified Pharmacist with prior experience to
join our dynamic team. The ideal candidate will be responsible for
managing prescriptions, providing exceptional customer service, ensuring
medication safety, and maintaining inventory accuracy. This position offers
a competitive salary, along with PF and health insurance benefits.

Key Responsibilities:

Attend doctor's prescriptions at the sales counter and provide accurate dosage advice to patients.

Dispense medicines as per prescriptions issued by doctors.

When prescribed medicines are unavailable, arrange the same from in-house pharmacies to ensure 100% fulfillment. Consult with doctors for any necessary substitutions.

Cross-check issued medicines against the bill, ensuring accuracy in patient details, item names, quantities, expiry dates, and bill acknowledgment.

Foster positive relationships with customers and doctors.

Manage the home delivery register and ensure timely follow-up on medicine deliveries.

Handle inbound calls related to drug information, patient counseling, education, and free home delivery orders.

Address patient queries regarding drug therapy and provide necessary information.

Assist with cash handling and billing at the counter when required.

Ensure proper storage of drugs under refrigeration and secure conditions as per standards.

Enter stock information into the system and verify receipts from stores against issued items lists.

Maintain records of out-of-stock items and follow up on replenishment.

Conduct physical stock audits twice a week and ensure stock accuracy by category (Tablets, Syrups, Injections, Fluids, Ointments, Capsules, etc.).

Perform daily rack-wise verification of fast-moving items.

Ensure smooth handovers during shift changes.

Focus on achieving sales targets for the pharmacy.

Verify the quantity, MRP, batch number, and expiry date of received items.

Ensure proper bill management and receipt handling.

Carry out any other tasks assigned by the in-charge as per work requirements.

Requirements:

UG: B. Pharma in Pharmacy

PG: M. Pharma in Pharmacy (preferred)

Valid PCI (Pharmacy Council of India) License (must be free and not attached to any other pharmacy).

Strong knowledge of pharmaceutical products and drug therapy

Excellent customer service and communication skills

Proficient in inventory and stock management

Detail-oriented with accuracy in dispensing and billing

Ability to multitask in a fast-paced environment

Basic cash handling and billing expertise