Prepare for Your DP World Interview with Real Experiences!
View interviews
AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Premium Employer
i
This company page is being actively managed by
DP World Team. If you also belong to the team, you
can get access from
here
DP
World
Work with us 
Compare
All Filters
114 DP World Jobs
Asst. Manager - Key Accounts
DP World
posted 3+ weeks ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Owns and manages the customer experience for large (Maha) customers
- End to end responsibility for customer experience/ essential services
- Manager customer experience in compliance with all company procedures
- Manages the end to end shipment process in compliance with all company procedures.
- Owns all customer issues and facilitates their timely and effective solution by engaging relevant internal stakeholders.
- Identify and attract prospective strategic customers
- Collect and analyze sales data and trends
- Stay up-to-date with internal and external developments and suggest new ways to increase sales
- Publish regular insights reports to measure and track KPIs against benchmarks.
- Lead analytics presentations to business stakeholders.
- Create customer performance dashboards and present RCA of performance metrics, per customer, that are failing for service intervention
- Leverage CX data to identify opportunities to improve customer service and customer experience.
Employment Type: Full Time, Permanent
Read full job description
What people at DP World are saying
What DP World employees are saying about work life
based on 893 employees
Flexible timing
Monday to Friday
No travel
Day Shift
DP World Benefits
View more benefits
Compare DP World with
Delhivery
Compare
Ecom Express
Compare
Maersk
Compare
DTDC Express
Compare
Exl India
Compare
DHL Supply Chain
Compare
DHL Express
Compare
FedEx Express
Compare
Ups Logistics
Compare
DHL Global Forwarding
Compare
DB Schenker
Compare
Maersk Line
Compare
FM LOGISTIC
Compare
Aramex
Compare
Yusen Logistics
Compare
Kuehne + Nagel
Compare
Agility
Compare
CEVA Logistics
Compare
DSV - Global Transport and Logistics
Compare
Vanderlande Industries
Compare
Similar Jobs for you
Asst. Manager - Key Accounts
2-6 Yrs
Bangalore / Bengaluru
Customer Service, Sales, Analytics +3 more
Assistant Manager - User Support - Global Service Centre
2-6 Yrs
Mumbai
User Support
Executive
2-6 Yrs
Pune
Windows System Administration, Investigation, Inspection +4 more
Manager
4-9 Yrs
₹ 11.4L/yr - 37L/yr (AmbitionBox estimate)
Mumbai
HRIS, Oracle, Auditing +6 more
Assistant Manager
5-10 Yrs
₹ 5.7L/yr - 12L/yr (AmbitionBox estimate)
Madurai, Tiruppur, Salem +3 more
Customer Service, Logistics, SCM +7 more
Assistant Manager
3-7 Yrs
Madurai, Tiruppur, Salem +3 more
Operations, Analytics, Billing +7 more
Senior Manager - Operations - Container Freight Station - Tuticorin
5-11 Yrs
Madurai, Tiruppur, Salem +3 more
Logistics, Administration, Operations +7 more
Executive - Engineering - Cold Chain
4-10 Yrs
Hyderabad / Secunderabad
CCTV, Refrigeration, Fire Alarm System +6 more
Manager - Finance - Contract Logistics
4-9 Yrs
Mumbai, Nagpur, Thane +3 more
Finance, Operations, Monitoring +5 more
Director - Finance
8-10 Yrs
Madurai, Tiruppur, Salem +3 more
Consulting, Administration, Auditing +7 more
Share an Interview