Salesforce Consultant - Sales/Marketing Cloud (7-10 yrs)

Role Description :

This is a full-time role as a Salesforce Practice Head located in Jaipur.

As a Salesforce Practice Head, you will be responsible for overseeing and managing Salesforce projects and operations on-site. Your day-to-day tasks will include , coordinating with clients, and ensuring the successful implementation of Salesforce solutions.

- Project Planning : Develop detailed project plans, including timelines, resources, and budgeting.

- Team Coordination : Acquire resources and coordinate the efforts of team members and third-party contractors or consultants.

- Project Execution : Oversee the quality control throughout the project life cycle.

- Stakeholder Communication : Serve as the main point of contact for project stakeholders, managing expectations and reporting on project progress.

- Salesforce Expertise : Utilize Salesforce tools and applications to optimize project outcomes.

- Issue Resolution : Identify and resolve project issues and conflicts, escalating them when necessary.

- Training and Support : Train and support users in using Salesforce features and functionalities.

Responsibilities :

- Define and execute the strategic vision for the Salesforce practice, aligning it with overall company goals.

- Develop and maintain strong relationships with key clients and industry partners.

- Identify and pursue new business opportunities within the Salesforce ecosystem.

-Build and mentor a high-performing team of Salesforce consultants.

Lead and manage all aspects of Salesforce projects, including :

- Project Planning : Develop detailed project plans, including timelines, resources, and budgeting.

- Team Coordination : Acquire resources and coordinate the efforts of team members and third-party contractors or consultants.

- Project Execution : Oversee the quality control throughout the project life cycle.

- Stakeholder Communication : Serve as the main point of contact for project stakeholders, managing expectations and reporting on project progress.

- Ensure successful project delivery within budget and on schedule.

- Deep understanding of Salesforce Sales Cloud, Service Cloud, Marketing Cloud, and other relevant Salesforce applications.

- Proven experience in Salesforce implementation methodologies (e.g., Agile, Waterfall).

- Expertise in Salesforce configuration, customization, and integration.

- Ability to leverage Salesforce tools and applications to optimize project outcomes.

- Build and maintain strong, long-term relationships with clients.

- Proactively identify and address client needs and concerns.

- Ensure high levels of client satisfaction Identify and resolve project issues and conflicts, escalating them when necessary.

- Develop and implement effective solutions to address project challenges.

- Train and support users in using Salesforce features and functionalities.

- Develop and deliver training materials and documentation.

Qualifications :

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 7+ years of experience in Salesforce implementation and consulting.

- Proven experience in managing and delivering successful Salesforce projects.

- Strong leadership, communication, and interpersonal skills.

- Excellent project management and organizational skills.

- Strong analytical and problem-solving skills.

- Salesforce certifications (e.g., Salesforce Administrator, Salesforce Developer, Salesforce Architect) are highly preferred.

- Experience in Agile methodologies is a plus.