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Senior Solutions Engineer
Docsumo
posted 8d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Provide technical expertise through solution designs, solution demonstrations, proof of concepts by various mediums - in-person/virtual presentations, white boards etc.
- Should be able to cater to the customers requirement.
- Should be able to provide support assistance to the customer at times when required.
- Delivering customer demos and helping with customer onboarding.
- Should be able to design solutions based on the customer s requirement and flexibility and must know how to work on multiple solutions.
- Work cross-functionally with the Product Management and Engineering teams to ensure internal speed bumps are encountered.
- Reporting processes that may need improvement.
- Ensuring that our CRM contains accurate account details and contact information.
- Work with the CS and Sales team to ensure all the demos and onboarding setups are handled.
- RnD mindset to come up with innovative solutions and workflows.
- Work Timings will be 3:30PM IST to 12:30AM IST
Need to have:
- Has minimum 3 years of experience, preferably in SaaS or IT.
- Must have a full time degree in Engineering Background.
- Must have good experience in programming languages like python.
- Good understanding of REST API and making api calls.
- Good experience with POSTMAN, integration tools like zapier, and other middleware.
Nice to have:
- Team player who can take responsibility for anything from fixing the office internet to making a sales pitch to the CXO of a company. We believe in the ideology that - Buck stops with me
- Consistent track record of documenting, synthesizing, and communicating results.
- Must be self-motivated, flexible, collaborative, with an eagerness to learn.
- Commitment to embracing best practices and a continual improvement mindset.
Our Cultural Standards:
Take ownership of your time and work
- You should feel proud of what you have accomplished at Docsumo
- No excuses & get things done
Have a growth mindset
- Welcome ambiguous situations, think through, and decide.
- Yes, you can climb all 14 peaks over 8k meters in 7 months, but first you have to imagine it and then do everything to move the needle - Nims Purja
Pay attention to details
- Nothing reflects carelessness more than poorly written notes/emails, basic code errors, poor word choices, and unclear task updates.
Be highly collaborative while deciding independently
- We want to be like a high performing football team where everyone knows where the goal is but players make their own decisions on the field.
- Take inputs from your team frequently to get perspective and then act fast.
Be purposeful in your actions
- Improve peoples lives through your work & be proud of your time at Docsumo
- Challenging work, great boss, great team & good pay - let us know if anything changes
Be respectful
- Respect people & do right by them (customers, team, vendors, partners, society)
- Speak up, give constructive feedback & be part of each others journey
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Senior Solution Engineer roles with real interview advice
What people at Docsumo are saying
Senior Solution Engineer salary at Docsumo
reported by
1
employee
with 8
years exp.
₹22.9
L/yr - ₹29.3
L/yr
89%
more
than the average Senior Solution Engineer Salary in India
View more details
What Docsumo employees are saying about work life
based on 15 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Docsumo Benefits
View more benefits
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