Urgently #Hiring Department Manager

Designation: Department Manager

Experience: 5 to 10 years

Industry: FMCG/ Hospitality / QSR / Manufacturing

Education: Any Graduate

Location: Hyderabad/ Telangana/ Andhra Pradesh

Skills:-

• Listening
• Verbal Communication
• Coaching
• Coordination skills
• Quick & Right Decision Making

Role & responsibilities

Is responsible for store opening/closing based on the shift. Conduct floor walk with purchase to ensure Hygiene, FIFO, timely refilling, proper display & correct price boards.

• Conduct Daily briefing for SA along with floor officer and for Cashier & Packers along with cash officer.
• Participate in weekly store meeting, weekly briefing for security staff, housekeeping staff and promoters.
• Track the daily KRAs for staff motivation & engagement. Guide the officer (floor, cash) for delegating task based on daily attendance of staff.
• Handle routine asset maintenance issues by coordinating with vendor, maintenance team. Supervise daily Perpetual Inventory and 10 item stock take.
• Ensure adherence to processes as per guidelines at receiving, on the floor and at the cash point to control pilferage.
• Monitor daily cash handover to bank and follow strong room process at opening, closing.
• Check the SRT register and ensure process is followed.
• Handle customer complaints and queries. Supervise availability of Trollies, Baskets & bags for customer convenience and keep track of the trolly count on daily basis.
• Implement the suggestions of Process Audit & Fire Safety Audit by providing guidance to team. Assist ASM/SM to prepare a plan with timelines for stock take, delegate task, monitor & follow up.
• Lead & actively participate in the Emergency Response Team, Fire Mock Drill (safety day).
• Coordinate with maintenance team for Dry Run of critical equipment. Conduct On the Job Training for Junior /Floor Officers, existing SAs.
• Ensure freshness, availability & visibility of Top Selling, Focus SKUs in non core, coordinate with category & execution for identifying slow/non moving SKUs, implement mark down, partial mark down, write off.
• Interacting with government official during their visit to the store and coordinating with relevant departments, functions.

Preferred candidate profile

Executive/managerial/ supervisory role with FMCG / Retail / Hospitality / Manufacturing sector with team handling experience of minimum 5 years

Share your CV at:

mitra.vinda@dmartindia.com