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Operations Manager
dLocal
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Formulate business strategies in terms of Structures, Costs, Business capabilities for each of the countries we operate
- Implement efficient processes and look for new opportunities
- Oversee the implementation of technology solutions throughout the organization
- Manage relations and negotiations with partners and local acquirers
- Evaluate risk and lead quality assurance efforts
- Analyzing performance results and optimize accordingly
- Understand Dlocal operations in order to detect and prevent operational and system/technical problems and suggest operational improvements with strategic thinking.
- Work closely with the rest of the company to make their life easier, by providing the information they may need, such as: transactions information, feedback from our local providers and analysis on the current issues that may be affecting our clients and our local processes (audit, backoffice, etc)
What skills do I need?
- Someone open to constant change in an ambiguous, fast-paced environment, a self-starter, open to working across time zones with teams all over the world
- Solid experience bank, financial services, payment industry, fintech, acquirers or similar.
- Knowledge of data analytics and reporting
- Knowledge of SQL required
- Familiarity with all business functions including legal, finance, product and IT
- Outstanding presentation, reporting and communication skills
- Attention to detail
- Curious profile and positive attitude
- Exceptional organizational skills, with the ability to manage multiple activities and projects at the same time
- Ability to work with tight deadlines
- Fluent written and verbal English
- Ability to travel
- Team spirit
Employment Type: Full Time, Permanent
Functional Areas: Customer Service & Operations
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What dLocal employees are saying about work life
based on 5 employees
Flexible timing
Monday to Friday
No travel
dLocal Benefits
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