Business Renewals Exceutive

DHFL Pramarica Life Insurance Company is looking for Business Renewals Exceutive to join our dynamic team and embark on a rewarding career journey.Renewal Process Management: Oversee the end-to-end process of customer renewals, including contract reviews, negotiations, and documentation.Customer Relationship Management: Build and maintain strong relationships with existing customers to understand their needs, address concerns, and foster loyalty.Retention Strategies: Develop and implement strategies to maximize customer retention rates, including proactive outreach, personalized communications, and value-added services.Data Analysis: Analyze customer data and trends to identify opportunities for upselling, cross-selling, and renewal enhancements.Performance Monitoring: Track and measure renewal rates, customer satisfaction scores, and other key performance indicators (KPIs) to assess the effectiveness of renewal efforts and identify areas for improvement.Team Leadership: Supervise and support renewal teams, providing guidance, training, and performance feedback to ensure optimal productivity and results.