Client Svc Del Mgmt Rep II

Exempt, Grade 12

Sales Incentive Program ( SIP ) eligible

GENERAL SCOPE

Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional s sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility.

KNOWLEDGE

Moderate understanding of general job aspects and superficial understanding of the technical phases of the job.

JOB COMPLEXITY

Performs routine, repetitive, and basic tasks where precedent, methods and processes are well established. Makes simple decisions, but refers most to more experienced personnel.

IMPACT

Impact to overall activity is minimal. Errors do not normally have major effect on overall organization.