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32 Digital Aptech Jobs

Associate Manager : Export Import Documentation - DAPL

8-10 years

Hyderabad / Secunderabad

1 vacancy

Associate Manager : Export Import Documentation - DAPL

Digital Aptech

posted 1mon ago

Job Description

 
  • Manage, review, coach up the export documentation team.
  • Follow metrics to ensure department success.
  • Streamline in-house processes.
  • Help to continue to build a team-oriented atmosphere.
  • Obtain essential shipment data from clients to start the documentation process.
  • Communicate daily with clients and vendors to ensure all documentation is accurate and submitted.
  • Be well versed in different terminology in order to accurately complete documents.
  • Promotes customer focus; Establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
  • Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Required Skill Set
  • Backoffice experience of at least 6-7 years or more
  • Worked preferably in Logistics/ shipping domain back office
  • Very good experience of Project Management and has handled new process migrations
  • Worked with process metrics and has working knowledge of productivity, accuracy and TAT
  • Handled directly a team size of 20 team members for more than 2 years
  • Worked in processes across time zones
  • People Management and Time Management skills
Educational Background & Experience
Post Graduates /MBA preferred.
Minimum 8 10 years from Shipping Background

Employment Type: Full Time, Permanent

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What people at Digital Aptech are saying

What Digital Aptech employees are saying about work life

based on 130 employees
83%
97%
82%
94%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Digital Aptech Benefits

Work From Home
Team Outings
Job Training
Soft Skill Training
Education Assistance
Free Transport +6 more
View more benefits

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