DialDesk is looking for Assistant manager Quality to join our dynamic team and embark on a rewarding career journey Quality Control: Monitor and maintain quality control processes and procedures to ensure that products or services meet established quality standards
Quality Assurance: Implement quality assurance practices to prevent defects or errors and to maintain consistent product or service quality
Quality Management System: Assist in the development, implementation, and management of a quality management system, such as ISO 00
Process Auditing: Conduct internal audits to assess the effectiveness of quality processes and identify areas for improvement
Data Analysis: Analyze data and performance metrics to identify trends, patterns, and areas of non-conformance
Documentation: Maintain and update quality documentation, including standard operating procedures, work instructions, and quality manuals
Compliance: Ensure compliance with industry-specific quality standards, regulatory requirements, and certifications
Training: Assist in training employees on quality control and assurance practices to ensure understanding and compliance
Customer Feedback: Monitor and address customer feedback, complaints, and issues related to quality
Problem-Solving: Investigate and resolve quality-related issues and non-conformities, often using root cause analysis
Reporting: Generate quality reports and present findings to senior management for review and decision-making