Job opening at Sr Advisor

Job Title: Sr Advisor

Job Location: Vikhroli

Job Range: 3 Years to 5 Max

Work Style: Hybrid

Shift Timing : 6:30PM Onwards

Candidate who have worked in night shift are eligible for this role

Role & Responsibility

• Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/quality, TAT standards prescribed by the Business Unit. Manage volumes and delivery expectations as per business requirement
• Being apt in managing time sensitive work with high level of eye for detail and in collaboration with colleagues across geographies
• Active engagement with stakeholders to ensure effective delivery of service to our clients
• Schedule adherence and punctuality
• To develop excellent understanding of Processing systems quickly

Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues and the business interests of the company

Top 5 Competencies

• Client Focus
• Adaptability/Manage Change
• Team Work
• Willingness to Learn and Implement
• Time Management

Required Qualifications, Skills, Knowledge, Experience

Qualifications: Graduate in any field.

Shift timing: 6.30 PM onwards. We work in 3 shifts and candidate should be open to work in any of them per business requirement. (6.30 PM- 3.30 AM, 8.30 PM- 5.30 AM, 10.30 PM-7.30 AM)

Skills:

• Good interpersonal skills
• Excellent written and verbal communication skill
• MS Office - Basic
• Eye for detail
• Passionate about quality