Business Management Specialist

• The Business Management Specialist is responsible for ensuring the execution of activities from the wide range of Business Management tasks, either directly responsible for task execution or indirectly responsible via the efforts of other team members.
• The Business Manager Specialists responsibilities may include all or some of the following, financial planning, and business forecasting, reporting output quality and performance metrics, ensuring satisfactory infrastructure and control function service level delivery and supplier sourcing and pricing negotiations. In addition, the Business Management Specialist may be responsible for analyzing the impact of changes and evaluating the corresponding changes to cost and the impact to the forecast.
• The Business Management Specialist is responsible for defining, implementing, and continuously improving policies, processes and procedures that deliver consistent and reliable products and services.
• The Business Management Specialist may oversee the work of Lead Business Management Analysts and/ or Business Management Analysts.
• You will be joining Infrastructure Chief Operating Office (Infra COO) team as a Business Management (BM) Specialist. Infra COO team is a global team accountable for managing the overall workforce full-time equivalent (FTE) and cost and drive a range of strategic initiatives to optimize the Banks Infrastructure global workforce.
• As a BM specialist, you will be responsible to carry out a set of deliverables e.g. generating regular reports, support in creating management materials, run day to day processes. This role also requires interacting with stakeholder across the organization for coordinating multiple deliverables.

Your key responsibilities

• Responsible for providing regular business management services to various divisions within Infrastructure e.g. generating regular reports and analytics, management materials.
• Coordinate with multiple stakeholders for delivery of business-critical tasks.
• Support implementation of strategy and TOM in-line with local/regional/global standards and change programs, encompassing functional design, footprint and location strategy, organization design principles, people capabilities, minimum control standards, policies, and governance.
• Manage business processes and controls for the region including but not limited to headcount management, MIS, footprint planning and forecasting in line with divisional strategies.
• Develop and produce appropriate Management reports and analysis to be presented to the Divisions' senior leadership team.
• You will be supporting several change initiatives / transformation projects by providing analytics, creating materials, coordinating with teams across the organization.
• Co-ordinate with Finance and HR divisions for data, query, analytics on workforce FTE / cost related matters
• Facilitate process enhancements and overall organizational efficiency with up-to-date awareness and continuous evaluation of business changes and their impact.
• Establish and ensure adherence to global guidelines, governance standards, tools, processes, and controls.
• Provide support on all operational COO matters.

Your skills and experience

• Minimum 8 years of overall working experience. Business Management experience is desirable.
• Highly structured and detail oriented with strong organizational and co-ordination skills and ability to ensure high quality and consistency in sharing and receive information, knowledge, and expertise within a virtual team environment.
• Proven ability to work with management information, mass data and experience of coordinating with multiple stakeholders; especially senior stakeholder management.
• Understanding and experience of using Workday system, data and reporting is desirable.
• Strong analytical skills and mind-set to analyze complex situation and advise solution.
• Ability to convert data / information / analysis into high quality management material, i.e., top quality power point presentations, dashboards and excel reports.
• Self-starter and self-motivated to work independently and manage the book of work and ensure clear transparency on progress with clear timely communication of issues.
• Excellent interpersonal, and communication skills (verbal and written).
• Capable to interact successfully in a virtual, diverse, and multi-cultural environment.

How we'll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.