Operations Expert, AS

Role Description

• The role would be ofensuring adherence of DB Service Standards w.r.t. to Processes, Customer Service, Internal / External Compliance Standards, Internal / External Audit and Corporate Security.
• Primary responsibility would be to manage FEMA Desk Operations and to maintain and publish various reports as would be required.
• Currently PBC Liability Operations Team is into account opening, account closure, account maintenance for the Personal, Private and Business Banking clients of PBC and AWM clients.
• They also manage centralized activities like the Forex Desk, FEMA Desk, Remittances and Clearing activities for the PBC franchise.
• The position is for a FEMA Desk Operations Manager based out of Mumbai and reporting to the Head, PBC Liability Operations.

Your key responsibilities

• Ensuring error free and timely reverts to branches w.r.t. FEMA related queries
• Ensuring error free processing of documents basis which FEMA related transactions are completed
• Ensuring timely follow up is done with customers and branches for timely submission of various reports as required by the regulators
• Design & Publication of trackers on TAT & Quality parameters
• Preparation and publication of Regulatory Reports as per schedule
• Preparation and dispatch of various Client communications
• Handling of Foreign Exchange transaction booking of Rates for all Inward and Outward Trade and Non-Trade transactions for PB customers within market hours.
• Ensuring accurate booking of rates for forex transactions.
• Responsible for covering FCY currency position for PB and ensure it is Nil outstanding end of the day.
• Calculating and reporting of Income generated from Forex transactions for PB.

Your skills and experience

Ideal candidate should have experience in the Banking Industry and should have displayed team handling skills in the Retail Business Banking arena. The ideal candidate should possess the following skiills:

• Basics knowledge of FEMA related guidelines
• Should be aware of responsibilities of an Authorized Dealer
• Should have excellent working knowledge of Excel
• Good communication & leadership skills.