Analytics Senior Analyst, AVP

Role Description

A Principal Change Analyst within the Change & Transformation team plays a significant role in ensuring projects (change initiatives) meet objectives on time. This person will focus on business processes changes, systems and technology. The primary responsibility will be creating and implementing change management strategies and plans that maximize in achieving organisation goals and minimize resistance. The principal change analyst will work to drive faster adoption, higher ultimate utilization, implement within timelines set and proficiency with the changes that impact process. These improvements will increase benefit realization, value creation, ROI and the achievement of results and outcomes.

Your key responsibilities

• Responsible for capturing and refining business and/or system requirements
• Works with stakeholders to understand their needs, analyse problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team
• Possess a working knowledge of the business and/or technical domain in reference data
• Leverages experience and understanding of stakeholder need to help create a solution, envisions the solution to solve a problem (Application/Tool Based)
• Gathers & catalogues functional, non-functional, and technical requirements for stakeholder requests
• Determines the impact of modifications and enhancements on the application
• Specify the workflow & systems enhancements to satisfy business & reporting needs
• Conduct review, analysis and support for Front to back testing
• Perform data analysis, design of data architecture requirements and mapping
• Acts as the product(s) subject matter expert to support scope and requirement decisions
• Ensures changes to the application are compliant with bank standards and policies
• Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs
• Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications
• Leads or participate in continuous improvement efforts; Building expertise in creating, analysing, and improving processes
• Creates, maintains and presents training materials for end-users
• Apply a structured methodology and lead change management activities to create a strategy to support adoption of the changes required by a project or initiative.
• Effective implementation of all the projects assigned and take complete ownership of the deliverables.
• Support communication efforts. Support the design, development, delivery and management of communications.
• Assess the change impact. Conduct impact analyses, assess change readiness and identify key stakeholders.
• Working with RTB SMEs and technology resource to design systematic change
• Track and report issues
• Define and measure success metrics and monitor change progress
• Support change management at the organizational level

Your skills and experience

• 10+ years of a track record in Change management, experience in supervising and displays ability to work in virtual global teams and a matrix organisation
• Good Knowledge of Python, Alteryx & Tableau
• Strong Knowledge of reference data management is a mandate
• Ability to work with Master Data Management tools, DQ tools and SQL
• Relevant experience in Change Management, Data Analysis and driving large transformation projects
• A proven, considerable level of analytical, problem solving and resource planning skills
• Experience in Data Management, Data Analytics, Business Analysis and Financial Services
• Strong and well-developed relationship / stakeholder management skills
• Good analytical and problem solving experience
• Basic knowledge and awareness of (related) business solutions in the marketplace
• Strong knowledge of business analysis methods and tools
• Open minded, able to share information, knowledge and expertise with peers & team members
• Demonstration of excellent communication skills, influencing and presentation skills, experience in managing Client relationships to drive change
• Highly motivation to fix issues
• PMP, Scrum Master certification Good to have