HR Reward Product Specialist

Role Description

The Performance and Reward Enablement team is a key pillar of the Reward and Performance organisation, enabling coordinated and consistent processes across the product portfolio.

The Product Specialist is responsible for the day-to-day delivery and support of P&R products and processes.

The role works in close partnership with broader Reward and Performance team, Digital team, Divisional/regional HR, to ensure effective delivery of end-to-end processes.

Your Key Responsibilities

• Actively contribute to the successful delivery of end to end global group wide variable compensation and fixed pay review processes
• Hands on support for P&R product specialists and Divisional Reward on global delivery and rollout of products, processes or policies e.g. project tracking, planning etc.
• Work in partnership with Group Reward to facilitate the Senior Exec Compensation Committee process and any other relevant Group Committee
• Produce effective communication or reference materials to support managers and employees in the use of any P&R product or process e.g. updating HR Connect pages, system guides, manager FAQs, HR Direct training etc.
• Supporting the delivery and implementation of P&R products and processes across the Bank, from launch through to post implementation review e.g. Recognition Award, Spotlight Survey, Total Performance skills building etc.
• Support and potentially own relationships with relevant stakeholders including both internal colleagues across the Bank and external contacts such as vendors
• Support the delivery of processes or analytics related to P&R regulatory requirements and audits e.g. MRT objectives QA, IDFs, Control Function Input etc.
• Ad-hoc reporting and analysis of P&R data using MS Excel and/or Access as needed
• Work individually or in wider teams to improve process performance by solving problems and identifying and implementing continuous improvement opportunities
• Understand the P&R systems in depth and working alongside HR technology teams to deliver improvements and enhancements as needed e.g. dbPerform, dbPrism and Reward Platform
• Complete data audits and cleanses as required and ensuring any follow up actions are completed on time
• Support the annual job matching and market benchmarking process
• Provide support for the creation and maintenance of internal compensation ranges
• Any other relevant P&R activities as required

Your Skills & Experience

• Experience in a HR environment (Reward/Performance experience beneficial)
• A consultative and collaborative approach to problem solving
• Experience in HR systems and technology
• Experience in process design and improvement
• Experience in handling large data sets
• Strong analytical and reporting skills
• Good communication and interpersonal skills
• Attention to detail and the ability to multi-task
• Integrity and discretion in dealing with sensitive information

You will be:

• Proactive and driven
• Organised and logical in your approach
• Highly proficient with MS Office products, in particular Excel and PowerPoint
• A strong team player
• Able to coordinate, prioritise and deliver multiple tasks and projects to strict deadlines
• Innovative with a commitment to change and process improvement
• Able to deal with ambiguity, complexity and fast paced environment.