MI & Data - Change Professional

In accordance with Anti-Money Laundering (AML) requirements, banks, such as Deutsche Bank AG, are obliged to perform Know-Your-Client (KYC) reviews on all new clients they adopt and periodic reviews of these clients as per their risk category. The CLM Review Governance team is a global function supporting all CLM KYC Ops regional teams.

As part of the Client Lifecycle Management (CLM) Review Governance team, you will be responsible for Governance and Planning regarding the timely completion of the KYC. The responsibilities include monitoring files utilizing a reporting suite for global Client Life Cycle Management (CLM) group to ensure files are completed in a timely manner and are restricted if the KYC is not completed. Additionally, coordination of documentation of the process, procedures, playbooks, and communication relative to the Global process for the CLM in support of resolution of incorrect data points critical to KYC AML client profiles, and monitoring of cases.

Your key responsibilities

• Monitor periodic review of Guarantor files to ensure files are governed against Next review date guidance for CLM (Client LifeCycle Management) KYC ops
• Manage key communication regarding files not in compliance with required deadlines are escalated and proper client account restrictions imposed
• Manage the procedures, communication, and access management and training for team
• Work effectively with key stakeholders using strong influencing skills to ensure the mutually satisfactory resolution of key issues and that the respective responsibilities are understood, agreed, and escalated where required
• Identify red flag situations and escalate in line with Deutsche Bank policies and procedures
• Appropriate and confidential handling/sharing of sensitive client data
• Support review and communication with internal Audit, Controls, and Embedded Risk Team
• Provide monthly Key Performance Reporting for management
• Ensure that risks and concerns are recorded and escalated as appropriate

Your skills and experience

• Understanding of Control, Compliance/AML, and Investigation functions in the banking industry
• Critical thinking and problem-solving skills
• Minimum of intermediate level excel skills required
• Minimum of intermediate level PowerPoint skills required
• SharePoint administration experience a plus
• Effective written and verbal communication and interpersonal skills, with the ability to work to high standards and under strong time constraints; analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required
• A high level of interpersonal communication skills with the ability to influence key stakeholders, providing support and coaching to them in their role in the change effort; strong leadership and the ability to reach across multiple senior stakeholders to find common ground
• Excellent personal organization and prioritization skills along with excellent verbal and written skills in English

How Youll Lead

• Lead Governance forums globally to support oversight for completion and data integrity
• Lead Working Groups to ensure critical decisions impacting the business are addressed and constraints to success are removed
• Assist with maintenance of key operating documents, communication regarding files, process changes, and education as applicable
• Coordinate analysis of periodic review workflow to identify bottlenecks and inefficiencies to reduce overall time in PR lifecycle