AVP-Production Support Enginner

Your skills and experience

• Experience in Production Support experience in Java (J2SE), spring, Hibernate, micro services.
• Minimum 8 years of experience in providing the hands-on IT support and interacting with applications and end users..
• Strong understanding of ITIL /SRE/ DEVOPS best practices for supporting a production environment.
• Working knowledge of Elastic Search, WebLogic, Tomcat, OpenShift, Grafana, and Prometheus, Google Cloud Monitoring
• Red Hat Enterprise Linux (RHEL) professional skill in searching logs, process commands, start/stop processes, use of OS commands to aid in tasks needed to resolve or investigate issues. Shell scripting knowledge a plus.
• Understanding of database concepts and exposure in working with oracle and SQL databases.
• knowledgeable in cloud products like Google Cloud Platform (GCP) and hybrid applications
• Engineering Degree/Post graduation from an accredited college or university with a concentration in Computer Science or IT-related discipline.

Skills That Will Help You Excel

• Strong written and oral communication skills, including the ability to communicate technical information to a non-technical audience and good analytical and problem-solving skills.
• Able to train, coach, and mentor and know where each technique is best applied.
• Confident working with several programming languages, tools, and technologies, including Infrastructure as Code, with the ability to guide colleagues as to the context where each is useful (preferably Python and Terraform) .
• Experience with GCP or another public cloud provider to build applications.
• Experience in an investment bank, financial institution or large corporation using enterprise hardware and software