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179 Desktop Support Jobs in Mumbai

Application Support Engineer

0-2 years

₹ 3.5 - 3.5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Mumbai

1 vacancy

Application Support Engineer

Accenture

posted 8d ago

Job Description


Project Role :
Application Support Engineer


Project Role Description :
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Customer Service Operations

Good to have skills :
Desktop Transformation
Minimum 0-2 year(s) of experience is required

Educational Qualification :
15 years full time education
Summary:As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic service to customers and ensuring smooth operations of the systems.
Roles & Responsibilities:
  • Provide technical support to customers and resolve their issues related to the application.
  • Collaborate with cross-functional teams to identify and solve complex technical problems.
  • Ensure smooth operations of the application and maintain its availability.
  • Create and maintain technical documentation related to the application.
  • Participate in the testing and deployment of new releases of the application. Professional & Technical Skills:
  • Must To Have Skills:Strong customer service skills and experience in customer service operations.
  • Good To Have Skills:Experience in desktop transformation.
  • Experience in troubleshooting and resolving technical issues.
  • Knowledge of operating systems such as Windows and Linux.
  • Familiarity with databases and SQL queries.
  • Understanding of ITIL processes and methodologies. Additional Information:
  • The candidate should have a minimum of 0-2 years of experience in customer service operations.
  • The ideal candidate will possess a strong educational background in computer science or a related field.
  • This position is based at our Mumbai office.Qualifications15 years full time education

  • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

    Prepare for Accenture Application Support Engineer roles with real interview advice

    What people at Accenture are saying

    3.9
     Rating based on 40 Application Support Engineer reviews

    Likes

    Hybrid culture Good team Can get leaves when needed Salary on time. Internet reimbursement. Cab facility

    • Job security - Good
    • +1 more
    Dislikes

    Low pay below industry average. Single digit or no hikes Very slow promotion if not in development Get stuck in highly Specialised tech stack, very difficult and time consuming to try new things

    • Salary - Bad
    • +2 more
    Read 40 Application Support Engineer reviews

    Application Support Engineer salary at Accenture

    reported by 342 employees
    Lock Unlock
    ₹2.1 L/yr - ₹8.9 L/yr
    12% less than the average Application Support Engineer Salary in India
    View more details

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