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Desktop Support Engineer 2 || Gurgaon || immediate Joiner
2-5 years
₹ 1.5 - 3L/yr
Gurgaon / Gurugram
1 vacancy
Desktop Support Engineer 2 || Gurgaon || immediate Joiner
Progressive Infotech
posted 21d ago
Job Description
Role & responsibilities
Desktop Support Job Description:-
- Provide IT support (Single Point of Contact) including desktop related technical assistance via telephone, ticket system, emails, and instant chat messaging tool.
- Co-ordination with engineers and user.
- Providing desk side support for local users and remote assistance for users.
- Monitor, track and respond to customer satisfaction survey responses.
- Should be good in Windows Support, Outlook Support, Active Directory, DNS, DHCP.
- Should have good knowledge into Hardware Support (Printer, System Assembling and Disassembling)
- OS Troubleshooting, Outlook Troubleshooting and Configuration .
Minimum - 2 years exp
Employment Type: Full Time, Permanent
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