Site Reliability Engineer - Incident Management (6-9 yrs)

Role : SRE Senior Engineer

Experience : 6-8 years

Responsibilities :

- Define, track, and report on SLOs and SLIs for critical service

- Setup Monitoring and observability for the system

- Take lead on complex incidents and provide deep technical expertise to resolve issues quickly.

- Perform RCA in-depth for incident management and suggest permanent fix

- Participate in design reviews focusing on reliability and scalability

- Design and implement automation for high-availability systems and fault-tolerant architectures

Skills :

- Expertise in Site Reliability Engineering (SRE) processes and skills.

- Solid understanding of Service Level Agreements (SLA), Service Level Indicators (SLI), and Service Level Objectives (SLO).

- Extensive experience with infrastructure monitoring, Application Performance Management (APM), and observability tools.

- Proficient in Incident and Problem Management.

- Proven track record in contributing to toil reduction.

- Strong troubleshooting skills, including Root Cause Analysis (RCA) and postmortem processes.