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103 Deloitte Jobs

Analyst

1-3 years

₹ 2.2 - 16L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Kolkata, Pune

2 vacancies

Analyst

Deloitte

posted 10d ago

Job Role Insights

Flexible timing

Job Description

Analyst– Technology Support, TSS

 

Serves as a team lead representing an assigned business unit or geography in the region. Manages the day-to-day technology operations and activities for a business unit or area within the Technology Center in a 24-hour x 7-day environment. Facilitates business unit, optimal performance by aligning business processes with information technology. Possesses a strong understanding of information systems, business processes, the key drivers and measures of success for the business, and the short- and long-term direction and needs of the business and technology. Provides input and supports planning for developing business, technology, and integrates specific plans into the firm-wide plan.

This leads to the gathering of business needs as well as the design of solutions through direct interaction with business unit leaders. Possesses knowledge and experience leveraging both IT solutions and business process improvements.

 

Work you’ll do

 

  • Focus on delivering world class customer service to every customer coming at the ITS Walk-up.
  • Provides Hardware and Application Support. Asset management and tracking of hardware and software. This duty requires knowledge of existing
  • Install and configure firm-standard images on laptops &
  • Interface with outside customers and vendors as required
  • Follow direction of immediate supervisors or managers to implement new
  • Provide after-hours emergency support on a rotational basis as outlined per ITS service level
  • Provides Mobile Device deployment & support; activities include End user guidance and recommendations, activation, account modifications, configuration, testing, problem identification and
  • Grows relationships with business users at all levels in organization. Promotes ITS services, engages customers to understand business needs and maintains ownership for problem resolution. Maintains other technology related updates to enhance the customer
  • Adhering to existing processes. Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service desk tickets. Adheres to policy and Service Level Targets (SLT’s) through accurate recording of service activities, asset transactions, data retention, and PC compliance Performs password resets and workstation management in Active Directory.
  • Supports and provides training for Audio/Video Conference equipment throughout the office. This would include various projection equipment, Daily check and event startup and support of Video Conference Systems (Television/Cable systems).
  • Assists infrastructure teams (LAN, WAN, Telephony) where local hands on activities are

Employment Type: Full Time, Permanent

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Q1. How would you pass an entry for travel expenses incurred and paid by employee and was reimbursed? How would the end to end flow happens
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What people at Deloitte are saying

3.9
 Rating based on 1.4k Analyst reviews

Likes

Moderate work life balance. Excellent work culture. Praises the good work and has some excellent employee growth culture and exclusive perks.

  • Salary - Good
  • +3 more
Dislikes

Managers aren’t clear about their team and can’t maintain a good team balance. They in turn effect the project work.

  • Job security - Poor
Read 1.4k Analyst reviews

Analyst salary at Deloitte

reported by 14.3k employees
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₹3.8 L/yr - ₹12.6 L/yr
25% more than the average Analyst Salary in India
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What Deloitte employees are saying about work life

based on 17.8k employees
79%
90%
62%
92%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Deloitte Benefits

Submitted by Company
Learning and Development
Employee insurance
Flexibility Code
Corporate culture
Sick leave benefit
Submitted by Employees
Work From Home
Health Insurance
Cafeteria
Soft Skill Training
Gymnasium
Job Training +6 more
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Deloitte Kolkata Office Location

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Kolkata, West Bengal Office
Bengal Intelligent Park, Building Alpha 3rd Floor, Block EP & GP Sector–V, Salt Lake Electronics Complex Kolkata
700 091

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